Acceptance of Terms
By accessing vkwhhoodie.com or purchasing clothing from HongKong Wuji Design Limited, you agree to these Terms of Service. If you do not agree, you must not use the website or purchase products.
Eligibility
You must be at least 18 years old to place an order. By placing an order, you represent that you are at least 18 years old and legally capable of entering into a binding contract.
Account Responsibility
You may create an account on vkwhhoodie.com. You are responsible for all activity that occurs under your account. You must keep your password confidential. You must notify HongKong Wuji Design Limited immediately of any unauthorized use of your account.
Order Acceptance
All orders are subject to acceptance by HongKong Wuji Design Limited. The company may refuse or cancel any order. The company will send an email confirmation after you place an order. This confirmation does not mean the order is accepted. Acceptance occurs only when the company ships the order. The company may cancel an order if the product is unavailable or if there is an error in price or description.
Pricing and Payment
Prices are displayed in the currency shown at checkout. The company reserves the right to change prices at any time. Payment must be made in full at the time of order. The company accepts the payment methods displayed at checkout. The company does not store complete payment card numbers.
Shipping
The company ships to the address you provide. The company is not responsible for delays caused by shipping carriers, customs authorities, or incorrect addresses. Title and risk of loss pass to you when the company delivers the order to the carrier. The company will provide tracking information when available.
Returns and Refunds
The company offers a strict 14 days no-reason refund policy. You may return any clothing item within 14 days of receiving the order for a full refund. You do not need to provide a reason. To initiate a return, contact [email protected]. The item must be unworn, unwashed, and in its original packaging with all tags attached. The company will provide return instructions. You must ship the return within 7 days of receiving return instructions. You are responsible for return shipping costs unless the item is damaged or defective. The company will not accept returns that are postmarked after the 14 days period. The company will not accept returns for items that are not in original condition.
Refund Processing Time
After the company receives and inspects the returned item, the company will process the refund. Refund processing and arrival to your account takes at least 14 days. This period begins when the company approves the return. The company will issue the refund to the original payment method. The company will not issue cash refunds. The company will not issue refunds to a different payment method.
PayPal Refunds
For refunds issued to PayPal, the refund will take at least 14 days to process and appear in your PayPal account. Due to local laws, PayPal refunds in some regions may take up to 30 days. The company has no control over PayPal's internal processing times. The company will provide a transaction ID when the refund is initiated.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within exactly 7 days of receiving the order. You must provide photographs of the damage or defect. The company will review the claim. If the company approves the claim, the company will provide a replacement or a full refund. The company will also reimburse return shipping costs for approved claims. Claims submitted after exactly 7 days of receipt will be denied. The company will not make exceptions to the exactly 7 days deadline.
Prohibited Conduct
You must not use vkwhhoodie.com for any unlawful purpose. You must not attempt to gain unauthorized access to the website or its servers. You must not interfere with the website's operation. You must not use automated systems to access the website. You must not reproduce, distribute, or modify any content from the website without written permission from HongKong Wuji Design Limited. You must not use the website to transmit any viruses or harmful code.
Intellectual Property
All content on vkwhhoodie.com is the property of HongKong Wuji Design Limited or its licensors. This content includes text, images, logos, and software. You may not use this content for any commercial purpose. You may not copy, reproduce, or distribute this content without written permission.
Limitation of Liability
HongKong Wuji Design Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of products. The company's total liability for any claim related to an order is limited to the amount you paid for that order. This limitation applies to the fullest extent permitted by Hong Kong law.
Indemnification
You agree to indemnify and hold harmless HongKong Wuji Design Limited from any claims, damages, or expenses arising from your violation of these Terms of Service or your use of the website.
Termination
HongKong Wuji Design Limited may terminate your account or access to vkwhhoodie.com at any time without notice. The company may do so if you violate these Terms of Service. Upon termination, you must stop using the website. The provisions regarding intellectual property, limitation of liability, and governing law will survive termination.
Governing Law
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of the website shall be resolved in the courts of Hong Kong. You consent to the exclusive jurisdiction of the courts of Hong Kong.
Entire Agreement
These Terms of Service constitute the entire agreement between you and HongKong Wuji Design Limited regarding your use of vkwhhoodie.com and the purchase of products. These terms supersede all prior agreements.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For any questions regarding these Terms of Service, contact HongKong Wuji Design Limited at [email protected], +852 4718 3951, or ROOM P11, FLAT 2C, 2/F, HUNG TO CTR., 94-96 HOW MING ST., KWUN TONG HK.